We are committed to meeting and exceeding the expectations of our guests through our unremitting dedication to every aspect of the services we provide.
We are committed to the growth, development and welfare of our staff upon which we rely to make this happen.
Together, we shall continue the mission & tradition of services before self in the hospitality industry, striving for unsurpassed excellence in high-competitive locations all the way from Thamel & throughout the country in the services industry.
The Hotel Nepalaya – A ‘Vision’ to serve from the heart…
We see an organisation which aims at leadership in the hospitality industry by understanding its guests, and designing and delivering products and services which enable it to exceed their expectations. We will always demonstrate care for our customers through anticipation of their needs, attention to detail, distinctive excellence, warmth and concern.
We see a lean, responsive organisation where decision making is encouraged at each level and which accepts change. An organisation that is committed and responsive to its guests and other stakeholders.
We see a multi-skilled workforce, which consists of team players who have pride of ownership in translating the organisation’s vision into reality.
We see an organisation where people are nurtured through continuous learning and skill improvement, and are respected, heard and encouraged to do their best. We are respected for the services we offer our guests.
We see a more sincere workforce which has been exposed to different cultures, problems and situations and can use its experiences to enrich the local employees whether in Kathmandu or any part of Nepal. Our employees enjoy their jobs; they just love what they do.
We see the world of our guests from their point of view, & strive to give them what they want. We see user-friendly technology enhancing value for our customers and helping our personnel by making information more accessible.
We see an organisation which is conscious of its role in the community, supporting social needs and ensuring employment from within the local community.
We see an organisation which is committed to the environment, using natural products and recycling items, thus ensuring proper use of the diminishing natural resources that is so important for our survival.
This is how we got going now…
Hotel Nepalaya is now operates under a new management with a background of 2 decades hands-on experience in Nepal’s tourism sector & the services industry of hospitality where ‘CARING’ has always been a way of life for us.
The hotel reflects the capital city’s spirit in a harmonious blend of tradition and contemporary sophistication. Recognised as a pioneer amongst hotels that offer genuine services, The Hotel Nepalaya– in Thamel; was one of the first hotels to feature 24 hour personal Butler service. Its exquisite interiors, impeccable service and fine cuisine combine to make it amongst the most graceful and elegant downtown hotels in the world famous tourist hub of Thamel.
The Hotel Nepalaya is ideally located in the city center of Thamel near government offices, shopping, financial and business districts. The Hotel is a 30 minutes drive from the Airport and within a few minutes distance from the international exhibition grounds of Bhrikuti Mandap and many Embassies nearby. Some of the world’s best known heritage sites are situated close to the hotel. This also includes some of the best spots for sightseeing in the ancient capital of Kathmandu that are just a stone’s throw from the location of our hotel. Residing at the Hotel Nepalaya is as comfortable as it gets; it’s just a step from the actual home you’ve come from.
The Hotel Nepalaya offers an exciting range of dining options which include a rooftop Oriental restaurant that we call the ‘Temple of Heaven’, a celebrated all day dining restaurant offering the best in world cuisine and a Nepalese fine dining cuisine of mouth watering tastes. The hotel is also home to one of the most acclaimed rooftop restaurants in the city of Kathmandu.
The hotel’s 24-hours service operations offers many hospitality options that focus on comfort and convenience. Unrivalled in meticulous appointments, refined design details and impeccable service, it offers the best of modern technology. The hotel has a wifi zone with free internet services round the clock.
The Hotel Nepalaya provides a sanctuary of peace in the heart of the city. It also offers indoor relaxation and outdoor programs to enhance your holidays & make your vocational dreams come true.
The hotel rooms offer a panoramic view of the ancient city of Kathmandu on one side and of the Himalayan landscapes & heritage sites that makes the hotel ideal for
Business travel or leisurely holidays to explore the cultural wonders of an ancient capital where history comes alive almost everyday.